Frequently Asked Questions

jiliks FAQ — Answers to Everything You Ask

From deposits to VIP cashback, fish shooting games to Live Casino — this is the complete FAQ covering the jiliks platform, with answers for both first-time and experienced players.

Deposit / Withdrawal VIP Program Casino Games Mobile Gaming

jiliks has gathered all the questions players are likely to have about the platform in one place. From deposit and withdrawal details to the VIP cashback system, Shan Koe Mee and 2D / 3D games, and live casino gameplay — you can read through it all in this FAQ. If your question still isn't answered, don't forget you can reach jiliks' 24-hour Live Chat customer service and ask directly.

FAQ

All Frequently Asked Questions

How to Deposit

jiliks does not charge any fees on your side when you deposit. You can transfer directly via KBZPay, Wave Money or AYA Pay and your full amount will arrive. Do note that your bank or mobile wallet provider may apply their own fees.

It's normal for your balance to show up shortly after a deposit. Network or banking delays can add a little time. If it still hasn't appeared after 30 minutes, contact jiliks 24-hour Live Chat support and provide your transfer receipt. Processing time is usually very short.

Log in to your jiliks account, choose KBZPay as your deposit method, transfer to the KBZPay number provided, then submit the Transaction ID. The minimum deposit amount is 20,000 Ks. Make sure the name on the transfer matches the name registered on your jiliks account.

Yes, jiliks accepts deposits via Wave Money and AYA Pay as well. The minimum deposit is the same as KBZPay — 20,000 Ks. Just pick your preferred wallet, send to the number provided, and submit your Transaction ID. Remember that the name on the transfer must match your registered account name.

VIP Program & Cashback

As a jiliks VIP member you get weekly cashback, priority customer support and exclusive promotions. The higher your VIP level, the higher your cashback rate, making it genuinely rewarding for players who play regularly on jiliks.

The jiliks VIP program has five levels: Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback goes up to 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold, 1.2% at Platinum and 1.5% at Diamond. The rates increase with each level, rewarding players who play consistently.

To move up in the jiliks VIP program, your consistent play history and wagering volume are the key factors. As your record builds up, the system upgrades your level automatically. How much you wager and how consistently you keep playing — those two things are all that matter. No manual application needed.

jiliks VIP cashback is paid out once a week. The amount you receive depends on your VIP level and is calculated from your wagering volume for that week. Diamond members get up to 1.5% and Bronze members up to 0.3%. Cashback is credited directly to your account.

Shan Koe Mee & 2D / 3D

2D lottery is a game where you pick a two-digit number combination and bet on it coming up in the draw. To play 2D on jiliks, log in through your mobile browser, go to the 2D / 3D lottery section, choose your number and place your bet. jiliks does not give number recommendations — it all comes down to luck.

3D lottery works in a similar way to 2D but targets a three-digit number. Because all three digits must match exactly for a win, the odds are longer and the prizes can be bigger. The jiliks 2D / 3D lottery section has clear instructions you can read through yourself. jiliks does not give number recommendations.

Shan Koe Mee is a traditional Myanmar card game played with three cards. The side whose card total is closest to nine wins. You can open Shan Koe Mee games on the jiliks platform and play directly — clear help instructions are provided inside the game.

Yes, the jiliks platform is fully compatible with mobile browsers, so you can play 2D / 3D and Shan Koe Mee directly from your phone. No app download needed — just open jiliks.mom in your browser, log in, and start playing right away.

How to Withdraw

When you withdraw at jiliks, the name on your account must match the name on the wallet you're sending to, and players who received a bonus must have met the wagering requirement. If both conditions are met, your withdrawal won't be blocked — for most regular players, withdrawals go through without any issues.

The minimum withdrawal amount at jiliks is 20,000 Ks. You can't withdraw less than that in a single request — you'll need to reach that amount first. This is a small limit set to keep transfer costs manageable.

No. jiliks only processes withdrawals to a wallet registered in the player's own name. Transfers to another person's wallet are refused as a security measure. This is an important step that protects your money and your account.

Withdrawals at jiliks are normally completed within 30 minutes to 3 hours. It may take longer due to bank or wallet issues, but funds usually arrive within that window. If you think it's taking too long, you can reach out via 24-hour Live Chat.

To withdraw winnings from jiliks' 120% welcome bonus, you must meet the wagering requirement. You can withdraw bonus winnings only after wagering the bonus amount × 20. For example — if you deposit 20,000 Ks, you receive a 24,000 Ks bonus, and you must wager that bonus 20 times (480,000 Ks) before withdrawing any bonus winnings. Your original deposit amount, however, can be withdrawn before that requirement is met. Read the full terms and conditions for details.

Online Casino Games

Roulette is a casino game where you place bets predicting which number or red/black section a ball will land on after a wheel is spun. In the jiliks Live Casino section, you can play different variants of Roulette with live dealers — the back-and-forth with a real dealer gives it a feel close to being on an actual casino floor.

Yes, jiliks Live Casino works well on mobile browsers, so you can play Live Baccarat, Live Roulette, Dragon Tiger, and more directly from your phone. For a sharp, smooth experience, play on a fast data connection — the platform delivers a strong casino feel that way.

In Live Dealer games, a real human dealer deals the cards and streams it live, instead of a computer generating the result. This lets you experience a genuine casino atmosphere from home without stepping into a casino. At jiliks Live Casino, games like Baccarat, Roulette, and Dragon Tiger are played this way.

Dragon Tiger is a simpler version of Baccarat. One card each is dealt to the Dragon side and the Tiger side, and you bet on which side will have the higher card value. The decision is straightforward, and even new players can pick it up quickly — which is why it's popular at jiliks Live Casino.

Contact Us for an Answer

If you can't find your answer among the questions above, jiliks' customer service team is available 24 hours in Myanmar language via Live Chat and email.

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